How Do Game Loyalty Programs and VIP Clubs Differ?

If you have ever played in online casinos, you could have noticed how they attract new players. Among their tricks are loyalty programs and VIP clubs. Both types of programs follow the same goal: to make players return by rewarding their loyalty. But there are a few differences, too.

Loyalty Programs

These reward players for ongoing activity at casino sites. You’ll most often find points-based systems in such programs. While some sites offer you to enroll in loyalty programs, at most platforms, you become a member right after the registration. A fine example of the latter is the loyalty program at QuatroCasino: you become its member right after your first wager. The more you play, the higher you climb (there are six levels in total). Each level has some cool rewards:

• exclusive promotions
• personal hosts
• special gifts (including birthday gifts)
• bigger bonus sizes, etc. 

Casino VIP Clubs

VIP clubs are similar to loyalty programs but they offer exclusive perks to VIP customers who play with regular high stakes. They provide a more personalized experience than regular player reward systems.

Here are several features of VIP clubs:

• VIP players are served by personal managers, who assist with tailored promotions and help resolve any issues promptly;
• enhanced player experience due to higher cashback, instant payouts, access to exclusive events, etc.;
• luxury benefits such as invitations to trips, private parties, and expensive gifts.

How to Become a Casino VIP Member 

Generally, to become a VIP member, you should play often enough to qualify for the casino’s VIP club. Besides, you should make substantial deposits and bets.

Some platforms allow you to become a member of the VIP club by advancing through the loyalty program levels. In others, the operator will provide you with an invite-only VIP membership at their decision. Once the casino sees that you play frequently and spend enough, they take the initiative to offer VIP membership.

How Do Loyalty Programs and VIP Clubs Differ?

While the main goal of both programs is to retain users, they differ in terms of the target audience and the benefits they provide.

Loyalty programs target all casino users, no matter how much they deposit and spend. Typically, they have several levels, through which players progress as they accumulate complementary points. Each level comes with specific bonuses. Therefore, loyalty programs encourage all gamblers to play more.

VIP clubs, on the other hand, are tailored to the most active gamblers who spend huge sums on gambling. They offer a more personalized experience such as tailored bonuses, fast withdrawals, personal support members, and access to special events. In other words, VIP membership offers more advanced benefits than loyalty programs do.

Conclusion

Both loyalty programs and VIP clubs at online casinos improve the player experience and satisfaction, allowing the operators to retain their customers. The main difference is the type and value of rewards: VIP membership provides more exclusive and personalized benefits.

Ultimately, becoming a part of one or the other program depends on your playing style, bankroll, and goals. Casual players can take advantage of regular loyalty programs, which add some extra value to the playing experience. On the other hand, high-rollers will benefit more from VIP club membership. It’s always worth learning the terms and conditions of each program before participating in it.